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Contact

Straight to a person.

No ticket system as first contact: you talk to someone who knows gyms.

Your contact at Facetronic

Write to us

We'll get back to you as soon as we can – by email or, if you prefer, by phone.

We only use your details to answer your enquiry. More in our Privacy Policy.

How to reach us

Support first: if you already have a reader at your entrance, this is the fastest way to reach us.

Support hotline

+49 7131 3859900

Mon–Fri: 09:00–17:00 CET

Emergency support outside service hours

Support by email

[email protected]

Usually answered within a few hours

Enquiries and quotes

[email protected]

For everything that does not have a reader at the entrance yet

In person

Im Zukunftspark 4

74076 Heilbronn, Germany

Germany

What we can cover

So you don't start from zero in the meeting.

01

Live demo

We show you the IDA Reader live and work out what your entrance needs.

02

Quote

Locations, entrances, licences – calculated transparently.

03

Existing installation

Connection to your management software and existing media.

Let's talk for 15 minutes.

After that you'll know whether the IDA Reader fits your club.

No obligation · German or English